Terms and Conditions

Introduction

Welcome to the official website of Kendal Special Economic Zone and Kendal Industrial Park, accessible through www.kendalindustrialpark.co.id and any related webpages, digital forms, documents, and online services operated by PT Kawasan Industri Kendal.

These Terms and Conditions (“Terms”) govern your access to and use of the Website. In these Terms, “Kendal SEZ”, “Kendal Industrial Park”, “KIP”, “KIK”, “the Company”, “we”, “us”, and “our” refer to PT Kawasan Industri Kendal, as applicable.

By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, you should discontinue your use of the Website.

These Terms should be read together with our Privacy Policy, Cookie Policy, and Website Disclaimer, which form an integral part of the conditions governing your use of the Website.

Purpose and Scope of the Website

The Website is provided primarily for general information and communication purposes. It may contain information relating to, among other matters:

Kendal Special Economic Zone and Kendal Industrial Park;
industrial land and property solutions;
ready-built factories and supporting facilities;
utilities, infrastructure, transportation, and connectivity;
investment opportunities and business support services;
fiscal and non-fiscal facilities available within the Special Economic Zone;
master plans and future development plans;
business entities operating within the industrial estate;
news, publications, events, careers, and corporate activities; and
inquiry, appointment, registration, or contact forms.

Unless expressly stated otherwise, the Website does not provide transactional services and does not itself constitute a legally binding agreement for the purchase, lease, reservation, development, or use of any property, facility, utility, or service.

No Offer or Binding Commitment

Information presented on the Website does not constitute an offer, invitation, guarantee, representation, recommendation, or legally binding commitment by the Company.

Any proposed transaction involving industrial land, buildings, utilities, supporting facilities, investment services, permits, incentives, or other commercial arrangements will be subject to:

further evaluation and due diligence;
availability at the relevant time;
applicable laws and regulatory requirements;
internal and governmental approvals;
technical and commercial negotiations; and
the execution of separate definitive agreements.

Where there is any inconsistency between information on the Website and a separately executed written agreement, the provisions of the executed agreement shall prevail.

No communication made through the Website shall create a partnership, agency, tenancy, fiduciary relationship, advisory relationship, or other contractual relationship unless expressly confirmed in a written agreement signed by duly authorised representatives of the relevant parties.

Accuracy and Currency of Information

We seek to present information that is relevant and reasonably accurate. However, the Website may contain information that is incomplete, outdated, subject to change, or affected by technical or typographical errors.

Information that may change includes, without limitation:

land or building availability;
prices, fees, and commercial terms;
utility capacity and specifications;
infrastructure and transportation arrangements;
development stages and completion schedules;
master plans, maps, boundaries, and site layouts;
investment values and employment figures;
tenant or business entity information;
applicable legislation and government policies; and
fiscal or non-fiscal incentives.

Images, illustrations, maps, renderings, diagrams, floor plans, and development concepts displayed on the Website may be provided for general reference only and may not represent final or as-built conditions.

Prospective investors, tenants, business partners, and other interested parties should independently verify all material information with the Company before making any decision or commitment.

Investment, Tax, and Regulatory Information

Any information concerning investment procedures, tax holidays, tax allowances, value-added tax facilities, customs facilities, import duties, licensing, immigration, land rights, environmental approvals, or other Special Economic Zone benefits is provided for general informational purposes only.

The availability and application of any facility or incentive may depend on, among other matters:

the prevailing laws and regulations;
the nature and classification of the proposed business activity;
the amount and timing of the investment;
compliance with eligibility requirements;
applications submitted by the relevant business entity;
verification by the competent authorities; and
approvals or decisions issued by government institutions.

Nothing on the Website constitutes legal, tax, accounting, customs, engineering, environmental, financial, or investment advice. Users should obtain independent professional advice and consult the relevant government authorities before relying on such information.

The Company does not guarantee that any user, investor, tenant, or proposed business entity will qualify for or receive any particular incentive, permit, licence, approval, or regulatory facility.

Permitted Use

You may access and use the Website for lawful purposes, including obtaining information about Kendal SEZ, evaluating potential business opportunities, contacting the Company, or downloading materials that the Company has expressly made available for such purposes.

Unless otherwise stated, you may download or print limited Website materials for your internal, non-commercial business evaluation, provided that:

the materials are not modified;
all copyright and proprietary notices are retained;
the materials are not represented as your own;
the materials are not redistributed or publicly published without permission; and
the materials are not used in a misleading or unlawful manner.

Any other use requires the Company’s prior written consent.

Prohibited Activities

When using the Website, you must not:

violate any applicable law, regulation, court order, or third-party right;
use the Website for fraudulent, misleading, defamatory, unlawful, or unauthorised purposes;
impersonate the Company, its employees, government authorities, investors, tenants, or any other person or entity;
submit false, inaccurate, or misleading information;
introduce viruses, malware, malicious code, or other harmful technologies;
interfere with the availability, performance, integrity, or security of the Website;
attempt to gain unauthorised access to any system, account, network, database, or restricted area;
test, scan, or probe the vulnerability of the Website without prior written authorisation;
scrape, extract, harvest, index, reproduce, or compile Website content or data through automated means without permission;
bypass any access control, security measure, or technical restriction;
use Website content to create a competing database, directory, publication, or commercial service;
send spam, unsolicited marketing communications, or repetitive submissions through Website forms;
use the Company’s name, trademarks, logos, images, or materials in a manner that suggests an unauthorised association or endorsement; or
assist or encourage another party to carry out any prohibited activity.

We may restrict or block access where we reasonably believe that these Terms have been violated.

Inquiries, Forms, and Submitted Information

The Website may allow users to submit inquiries, appointment requests, business information, employment applications, or other communications.

When submitting information, you confirm that:

the information is accurate and not misleading;
you are authorised to provide the information;
your submission does not violate any law or third-party right; and
the Company may use the information to review and respond to your request.

Submitting a form does not guarantee that the Company will accept a proposal, provide a quotation, arrange an appointment, reserve any property, process an application, or enter into a business relationship.

You should not submit confidential, commercially sensitive, security-related, or highly sensitive personal information through a general Website form unless the Company has specifically requested it and an appropriate communication channel has been agreed.

Personal data submitted through the Website will be handled in accordance with our Privacy Policy and applicable laws.

Recruitment Information

Vacancy announcements and career information displayed on the Website are provided for recruitment purposes only.

The publication of a vacancy does not constitute an employment offer or guarantee that a position remains available. Recruitment may be subject to document verification, interviews, assessments, reference checks, internal approvals, and other procedures determined by the Company.

Applicants should verify that recruitment communications originate from the Company’s official Website, email addresses, or authorised channels. The Company shall not be responsible for fraudulent recruitment communications made by unauthorised third parties.

Intellectual Property Rights

Unless otherwise stated, all content available on the Website is owned by, licensed to, or used with permission by the Company.

Protected content may include:

names, trademarks, service marks, and logos;
text, articles, publications, and reports;
photographs, videos, graphics, and illustrations;
maps, master plans, drawings, and diagrams;
Website design, layout, and user interface;
databases, compilations, and downloadable documents; and
software and underlying Website code.

No right, licence, title, or interest in the Website or its content is transferred to you by your use of the Website.

You may not copy, reproduce, modify, translate, distribute, publish, display, transmit, license, sell, commercially exploit, or create derivative works from Website content without prior written permission, except where permitted by applicable law.

Third-party names, trademarks, and logos displayed on the Website remain the property of their respective owners.

Third-Party Websites and Services

The Website may contain links to websites, platforms, maps, social media services, government portals, or other resources operated by third parties.

These links are provided for convenience and informational purposes only. Unless expressly stated, the inclusion of a link does not constitute an endorsement, sponsorship, partnership, or guarantee by the Company.

We do not control and are not responsible for the content, security, availability, accuracy, products, services, or privacy practices of third-party websites. Your use of third-party services is governed by the terms and policies of the relevant third party.

Privacy and Cookies

Your privacy is important to us. The collection, use, disclosure, storage, and protection of personal data submitted through or generated by your use of the Website are described in our Privacy Policy.

The Website may also use cookies and similar technologies for essential functionality, security, analytics, performance measurement, and other purposes described in our Cookie Policy.

By using the Website, you are responsible for reviewing the relevant privacy and cookie information and managing your preferences where such controls are made available.

Website Security

We may implement reasonable administrative, organisational, and technical measures intended to protect the Website and information processed through it.

However, no website, electronic communication, or internet transmission can be guaranteed to be completely secure, uninterrupted, or free from harmful components.
You are responsible for:

using appropriate security software and updated devices;
protecting your account, device, and communication credentials;
verifying the authenticity of communications claiming to originate from the Company; and
promptly notifying us of any suspected unauthorised use, fraudulent communication, or security incident relating to the Website.

Website Availability and Modification

We may, at any time and without prior notice:

update, modify, remove, or replace Website content;
change the Website’s structure, functions, or technical requirements;
suspend access for maintenance, security, operational, or regulatory reasons;
restrict access from particular devices, networks, or locations; or
discontinue any part of the Website.

We do not guarantee that the Website or any particular content or functionality will always be available, uninterrupted, timely, secure, or free from errors.

Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and its content are provided on an “as is” and “as available” basis.

The Company makes no express or implied warranty regarding:

the accuracy, completeness, reliability, or suitability of Website content;
the availability of any property, facility, incentive, permit, or service;
the uninterrupted or error-free operation of the Website;
the absence of viruses or harmful components;
the suitability of Website information for a particular investment or business decision; or
any result arising from the use of or reliance on the Website.

Nothing in these Terms excludes any warranty, right, or obligation that cannot lawfully be excluded under applicable law.

Limitation of Liability

To the maximum extent permitted by applicable law, the Company, its shareholders, affiliates, directors, commissioners, officers, employees, representatives, and service providers shall not be liable for any indirect, incidental, special, consequential, or economic loss arising from or relating to:

access to or use of the Website;
inability to access or use the Website;
reliance on Website content;
changes to prices, availability, regulations, incentives, plans, or schedules;
third-party websites or services;
unauthorised access, malware, or technical disruption; or
information submitted through the Website.

This may include loss of profit, revenue, opportunity, data, reputation, anticipated savings, or business interruption.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless the Company and its representatives from claims, liabilities, damages, losses, and reasonable costs arising from:

your unlawful use of the Website;
your material breach of these Terms;
information or materials submitted by you; or
your infringement of another party’s rights.

This provision does not apply to the extent that a claim results directly from the Company’s unlawful conduct, gross negligence, or wilful misconduct.

Suspension and Termination

We may suspend, restrict, or terminate your access to all or part of the Website where we reasonably consider it necessary to:

protect the Website, its users, or the Company;
investigate suspected unlawful or unauthorised activity;
comply with a legal or regulatory requirement; or
address a breach of these Terms.

Any provisions that are intended by their nature to survive termination, including provisions relating to intellectual property, disclaimers, liability, governing law, and dispute resolution, shall remain effective.

Changes to These Terms

We may amend these Terms from time to time to reflect changes in the Website, our operations, applicable laws, regulatory requirements, or business practices.

The revised Terms will be published on this page together with an updated “Last Updated” date. Where required by applicable law, we may provide additional notice of material changes.

Your continued use of the Website after revised Terms become effective constitutes your acceptance of those revised Terms.

Governing Law and Dispute Resolution

These Terms and your use of the Website shall be governed by and interpreted in accordance with the laws of the Republic of Indonesia.

The parties should first seek to resolve any dispute arising from these Terms through good-faith consultation.

Where a dispute cannot be resolved amicably, it shall be submitted to the competent courts having jurisdiction over the Company’s registered office, unless another dispute resolution mechanism is required by applicable law or agreed in a separate written agreement.

Language

These Terms may be made available in Bahasa Indonesia and English.

Where permitted by applicable law, if there is any inconsistency or difference in interpretation between the two versions, the Bahasa Indonesia version shall prevail. The English version is provided for reference and convenience.

Severability and No Waiver

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force to the extent permitted by law.

Any failure or delay by the Company to exercise a right or remedy under these Terms shall not constitute a waiver of that right or remedy.

Contact Us

Questions regarding these Terms may be submitted to:

PT Kawasan Industri Kendal

Kendal Special Economic Zone / Kendal Industrial Park
Jl. Raya Arteri KM 19
Kelurahan Brangsong, Kecamatan Brangsong
Kabupaten Kendal 51371
Central Java, Indonesia

Telephone: +62 294 3690 690
Email: sales@kik.co.id

For legal, privacy, or regulatory correspondence, please include the relevant subject in your email so that your inquiry can be directed to the appropriate department.